Return Policy: We understand that sometimes you change your mind about your purchase and are happy to return your item or help you find something better that suits your needs. We are happy to return any item in its original condition with a receipt.

  • Within 15 days of purchase: Refunds will be given in the same form of original purchases. Any purchases with a check will be subject to a 10 day waiting period from the date of purchase.
  • After 15 days: We will return items for instore credit only.

Collecting Information About You: In general, you can engage in most activities on this site without providing any personal information. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. There may be times (such as when you purchase or order a product which we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, and credit card information). We also maintain a record of your online product purchases.

Using Information About You: We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, analyzing trends and statistics, and providing you with information from and about Tannenbaum Holiday Shop. We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us contact us by email at customer-care@tannenbaumholidayshop.com. Please include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way.

Cookies: Our web site may use "cookies." A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, to estimate our audience size, and/or analyze your visiting patterns. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.